Migrating from Foodics.

Five CSV files, all generated directly from the Foodics Console. You don't need API access, developer keys, or anything technical.

• Products — your full menu: items, categories, prices, descriptions, SKUs
• Modifiers — toppings, sizes, add-ons, and modifier groups
• Modifier Options — the individual choices inside each modifier group
• Customers — your guest database (with their consent)
• Tax Groups — VAT and tax configuration so receipts match exactly

1. Sign in to your Foodics Console

   Open console.foodics.com in any browser and log in as the account owner or a user with menu-management permissions.

   Heads up: Cashier and waiter accounts can't run exports. If your login is restricted, ask your account owner to either run the exports or grant you temporary admin access.

2. Export your products

   From the left menu, navigate to:

   Menu› Products› Import / Export

   ⬇ Export Products

   Click Export Products. Foodics will generate a CSV file containing every product, with columns for name, category, price, SKU, tax group, cost, and localized name. Save it to a folder you'll remember — name the file something like foodics-products.csv.

3. Export your modifiers and options

   Stay in the menu, but switch to:

   Menu› Modifiers› Import / Export

   ⬇ Export Modifiers

   Run two exports here: Modifiers (the groups, like "Choose your size") and Modifier Options (the actual choices, like "Small / Medium / Large"). You'll end up with two separate CSV files.

   Important: When saving each CSV, make sure the encoding is set to UTF-8. Excel sometimes defaults to a different encoding which corrupts Arabic text and special characters. In Excel, use File → Save As → CSV UTF-8.

4. Export your customer database

   From the main left menu, go to:

   Customers› Import / Export

   ⬇ Export Customers

   This pulls your full guest database with names, phone numbers, emails, and order history references.

   Privacy note: Under DIFC Data Protection Law, transferring guest contact data to Shareabill requires that your existing privacy notice covers this. We'll ask you to confirm this in your migration agreement — and any guest can opt out of being migrated at any point.

5. Export tax groups

   From the configuration area, go to Settings → Taxes and export your tax group list. This is usually quick — most restaurants in the UAE just have a single 5% VAT group, but service charges and zero-rated items also live here.

6. (Optional) Pull recent sales history

   If you'd like Shareabill to show analytics from day one, we can also import the last 6–12 months of sales history. From Reports → Sales, select the date range, and use the Export button to download a CSV.

   This step is optional — skip it if you'd rather start with a clean slate.

7. Upload everything to your secure portal

   After you submit the onboarding form, we email you a unique upload link. Drag your CSVs into the portal — they're encrypted in transit and at rest, and only the migration specialist assigned to your account can access them.

   Don't worry about file naming or order. Just drop them in.

8. Approve the preview, go live

   Within 72 hours, your migration specialist sends you a side-by-side preview: your old menu in Foodics on one side, the rebuilt Shareabill version on the other. You flag anything that looks off — wrong category, missing modifier, price mismatch — and we fix it before going live.

   When you click approve, your QR codes activate and guests can start ordering.